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The idea behind Poynt’s dual screens is that you won’t need to hand over a terminal or swivel around the screen for customers to sign or add a tip, and both people using the machine have some privacy.
Poynt currently accepts all forms of payment, including the newer EMV and NFC (contactless) technologies, as well as QR code and barcode scanning. QR code scanning will allow the Poynt system to accept Chase Pay, a digital wallet that doesn’t utilize tap-to-pay/NFC technology. Between accepting EMV, contactless payments, and QR codes, it’s fairly likely that the Poynt terminal will be able to handle any new type of payment for awhile.
The Poynt terminal is still a credit card machine, not a full-fledged POS system. It’s closer to a cash register replacement. Poynt terminal does plan to offer additional POS system functions in the future, at which point the machine may become more of a point of sale system.
Features
Mobility
The Poynt credit card machine is portable, so you can move around with it for any number of reasons. Maybe you want to offer curbside pickup at your restaurant – your staff can carry the Poynt terminals outside to take payment. Hitting a fair to sell your goods? Bring your Poynt smart terminal.
Store and Forward
Poynt smart terminal offers an offline processing mode (also known as ”store and forward”) if a connection is not available. You can still accept payments in the offline mode to process at a later time, so you won’t miss sales just because of connection problems.
Reporting
The reporting app, Poynt HQ, offers information on transactions and trends as well as customer information. You can search sales data and export it for further analysis and business management. The reporting app offers information using smartphones or computers.
Security
Poynt terminal is fully PCI compliant, utilizes end-to-end encryption, and meets EMV requirements. Additionally, Poynt POS comes with 24 hour fraud and tamper detection to help ensure maximum safety and security.
Specs
Connectivity and Communication
The Poynt terminal connects to Wifi and 3G networks, and includes Bluetooth connectivity. Currently, Ethernet connectivity is not available, though a dock with Ethernet capability is in the works. A micro USB port allows connection for recharging the battery.
Display
The cashier-facing screen is an 800 x 1280 pixel 7” touchscreen tablet display and includes a cashier-facing camera. The customer-facing screen is an 800 x 480 pixel 4.3” touchscreen display with an NFC antenna surrounding the touchscreen for easy contactless payments.
Keypad
The Poynt terminal features a touchscreen display with an on-screen keypad. Optional external PIN pads may be supported if you prefer the feel of physical keys.
Printer
A built-in thermal printer is under the customer-facing screen, with the receipt slot facing the customer for quick access. Poynt recommends 2-1/4” x 16” printer rolls.
Accessories
Poynt POS supports optional accessories if you need more from your machine. You can add cash registers, produce scales, check readers, and more.
FAQs
What is the Poynt Smart Terminal?
The Poynt Smart Terminal is a versatile, all-in-one payment terminal designed to handle various types of transactions, including credit and debit card payments, NFC/contactless payments, and mobile wallets.
What payment methods does the Poynt Terminal support?
The Poynt Terminal supports EMV chip cards, magnetic stripe cards, contactless payments (NFC), and mobile wallets such as Apple Pay, Google Pay, and Samsung Pay.
Does the Poynt Smart Terminal require an internet connection?
Yes, the Poynt Smart Terminal requires an internet connection, either through Wi-Fi or Ethernet, to process transactions and perform updates.
Is the Poynt Smart Terminal compatible with my existing POS system?
The Poynt Smart Terminal is designed to integrate with a wide range of POS systems. However, it's best to check with your POS provider or the terminal vendor for specific compatibility details.
What security features does the Poynt Smart Terminal offer?
The Poynt Terminals includes advanced security features such as PCI PTS certification, end-to-end encryption, and tokenization to protect sensitive payment information.
How do I set up the Poynt POS?
Setup involves connecting the terminal to your network, configuring the settings, and installing any required software or apps. Detailed setup instructions are provided in the user manual or by your vendor.
How can I troubleshoot issues with my Poynt Credit Card Machine??
For troubleshooting, refer to the user manual, contact customer support, or visit Poynt’s online support resources. Common issues can often be resolved by checking connections, restarting the device, or updating the software.
What accessories are available for the Poynt Smart Terminal?
Accessories may include charging docks, protective covers, additional power supplies, and stands. Check with your vendor for available accessories.
Does the Poynt Smart Terminal require regular software updates?
Yes, regular software updates are recommended to ensure optimal performance, security, and access to new features. Updates can be managed through your vendor or directly via Poynt.
Is the Poynt Smart Terminal compatible with my existing POS system?
The Poynt Smart Terminal is designed to integrate with a wide range of POS systems. However, it's best to check with your POS provider or the terminal vendor for specific compatibility details.
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